INFO ON ONLINE ORDERING
If you choose to use one of these services, please understand, and remember 3 things:
- You are paying the delivery service that you order from, not HoBo’s BBQ. Therefore, you will see a charge from them, not us. If you are unsatisfied, in any way, you’ll need to discuss your issue with that delivery service, NOT US. We are not able to access the delivery service’s software to assist with any matters. So, if the delivery service’s prices are different than what our restaurant location prices are, that is something that you have already agreed to pay through the delivery service’s own terms and conditions.
- If you are having your order delivered, we normally ask the drivers to be at our location within 10 minutes after your order is placed. How many stops they make before they get to your exact location is something that we cannot control. As such, we cannot estimate how long the food will take to get to you. Most delivery services will give you an estimate on delivery time, but regardless, Hobo’s BBQ cannot guarantee that your food will be piping hot by the time that it arrives. Also, once the drivers receive a “pick ticket” to verify that the order is complete, they will then sign a receipt for us. So, if you are missing something in your order, this is an issue that you need to take up with the delivery service in which you purchased the order through.
- We do offer a “call-in service”, in which you can call our location directly at 951.693.3227 and place an order for “pick up” with one of our servers. Payment over the phone will be required once the order is placed. With this type of order, we do have more control, and therefore can assist you much easier with any issues that you may have.